When I should have been sleeping Thursday night, I was watching “I am Sam” on TBS. I actually tried to walk away from it a few times, but I guess I’m a sap for that kind of thing. Well, not really, but whatever. This post IS a little bit rambling and a lot scattered. Mostly because I’m a LOT emotional about it. I’m sick of watching “EMS Professionals” treat patients with complete disregard for the most basic of human needs.

It got me thinking about the countless parenting lessons the Main Character “Sam” offers us. As a mentally handicapped dad with an IQ around 70, the struggles WE all face on a daily basis are compounded–yet somehow he does it better than most parents could imagine. So… Because it is what I do, I TWEETED it. Next @EMS2Foundation asked me a simple question, that made my mind spin out of control.

do you think there’s any good lessons from “I am Sam” for EMS personnel?

Obviously I am Sam is full of Life lessons in general, but I think that the overwhelming theme is about compassion and understanding. I’m not sure what it was about this question that really got me going, but it did. I actually got frustrated trying to write this post–not because I can’t find the words or ideas, but because the basic concept–one we ignore all too often–is so easy. It is almost easier to follow this concept than what most of us do, but yet we still continue on.

What is this concept? Treat our patients with Respect, Integrity, and Compassion. The EMS Blogosphere is abuzz with EMS 2.0 discussion. Seems as though every one of my fellow bloggers has written an EMS 2.0 post–so I guess I HAD to follow.

For those of you who are living under a rock in West Texas, EMS 2.0 is:

EMS 2.0 is the global effort to reform prehospital emergency care. We are an open community that includes members of the general public, medical professionals, and policy makers. All of us are committed to reforming prehospital emergency care world wide.

Personally, I think it should start on a much more basic level.

Respect. Integrity. Compassion.

Respect.
It seems to me that medics have this God Superiority Complex that justifies the way they treat others–Our patients are scumbags, bums, drunks, and thugs. Our patients DESERVE what they got. Our patients don’t deserve good care. Our patients don’t deserve critical thinking. Why should I respect someone who doesn’t respect me?

Sure, we see a lot of bad eggs. Part of why we see them is the nature of BEING a Bad Egg. Bad Eggs do stupid shit. Bad Eggs make bad decisions. But…. Bad Eggs are still people. Do we expect the bad eggs to magically un-rot if we treat them like crap? Right…. Don’t get me wrong–I am not suggesting you coddle drunks and seekers. I AM suggesting that you don’t disrespect them. I AM asking that you don’t maliciously maltreat them. I AM asking that you give your patients a chance–now when they take that chance and piss it away by swinging at you, that is a new discussion.

I think that if we treat patients with respect, the image of EMS will only get better. Often we have this public persona that we are lazy, dirty drunks–much like the patients we hate–yet we don’t do anything to improve this image. It is OUR responsibility to ACT professional, and Respecting our patients is the foundation of that.

In the Movie, Sam doesn’t shove anyone down. As a matter of fact, it is striking how much he tries to NOT disrespect anyone. Our patients deserve to have a care provider with this dedication–yet often they end up with far less.

Integrity.

adherence to moral and ethical principles; soundness of moral character; honesty.

I think the easiest way for EMS professionals to honor the integrity of our patients and act with integrity ourselves is to Follow the EMT Oath. What you say? We have an Oath? Yup, and while we might not put our hands on a bible or be sworn in like some public servants, we are still obligated to uphold this Oath.

Be it pledged as an Emergency Medical Technician, I will honor the physical and judicial laws of God and man. I will follow that regimen which, according to my ability and judgment, I consider for the benefit of patients and abstain from whatever is deleterious and mischievous, nor shall I suggest any such counsel.

Into whatever homes I enter, I will go into them for the benefit of only the sick and injured, never revealing what I see or hear in the lives of men unless required by law.

I shall also share my medical knowledge with those who may benefit from what I have learned. I will serve unselfishly and continuously in order to help make a better world for all mankind.

While I continue to keep this oath unviolated, may it be granted to me to enjoy life, and the practice of the art, respected by all men, in all times. Should I trespass or violate this oath, may the reverse be my lot.

So help me God.

A big part of Integrity is Pride in one self, pride in your profession, and pride in what you do. If you are missing one of these parts, maybe this profession isn’t for you. Maybe someone a little more disconnected is your cup of tea. These aren’t optional parts of doing our jobs the RIGHT way. If we can’t act with honor, why bother?

Compassion.
Likely the most underused tool in our “kits”. To do this job for a long time you almost have to disconnect from your patients. The things we see and do are hard on the strongest of hearts, let alone one who allows them to eat you up. What that doesn’t mean is that we should disregard the significance of the moment for our patients. Our patients are in pain, dying, sick, or injured and it is our job to assess, treat, and transport them to the next level of definitive care.

Assess, TREAT, and transport. Treating our patients doesn’t have to involve and IV, medications or the LifePak 12. It could simply mean providing a compassionate ear to calm them down. More often than not, my patients don’t need any “medical” care, yet few people outside of medicine are prepared to offer them what they need. They need someone who has “seen it all” and able to reassure them, comfort them, and be honest with them.

BE HONEST. Compassion doesn’t mean making false promises. You should all know better than to go all TRAUMA on me and yell at your patients for dying or promising they’re gonna live. If they’re gonna die, you don’t have to say “Look, you’re dying”, but you NEED to make them aware(obviously if lucid) of the severity of the event. You MUST be compassionate and part of that is being honest. Tell them what they NEED to know. Tell them in a way you’d expect me to tell your mother.

Sure, EMS 2.0 is about a lot more than all of this “simple” crap, but what point is there in wasting the effort to improve the rest of EMS if we aren’t doing the bare minimum for our patients. The smartest, best groomed medics can still disregard the simple basics of patient care.

In the end of the day, if you aren’t treating your patients the way you’d expect me to treat your 85 year old mother, step back and ask yourself WHY? Then fix it.

If you haven’t seen I am Sam, you should. Sure, it’s sappy and silly, but honestly there is little excuse for us to not all live with the same Love and Care for others that Sam does for his daughter Lilly. Either we decide to do our jobs with Honor, Respect, Integrity and Compassion, or we’ve decided to insult our patients AND our colleagues. What point is there in improving the rest of EMS if we can’t address the most important part?